New LAPTOP & NEWSPAPERS Tab on the Blog -->

Hello CLST Staff,

We created a new LAPTOP & NEWSPAPER tab on the blog. The Laptop tab has 4 links that we may need to use whenever we work the Laptop area. Tameka was kind enough to create the Public Computer G Tag Numbers and the Computer Repair Log. In addition, I added the Laptop Waiting List and Board Game Sign Up. The Newspapers tab has 2 links, the Newspaper Issues Report and How to Process Newspaper link that Naudia created. You can have access to these files from any computer now. Here are the links in case you can't find them: 

Public Computer G Tag Numbers

Computer Repair Log

Laptop Waiting List

Board Game - Sign Up

Newspaper Issues Report

How to Process Newspapers

If you think there might be something else we should add to Laptop tab, please let Sylvia or myself know.

Thank you.

RH

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QLess Issues

If it seems that Qless has skipped a customer, or that a customer was summoned and didn’t receive a text message, please write down the customer’s name and phone number. Give this to an agent as discreetly as possible. Please do not interrupt an agent when they are in the middle of processing an application. The agent will assess the situation and call R1 with further instructions. Please do not bring customers to the agent unless he/she asks you to do so. Bringing customers to the office before an agent is ready interferes with their ability to complete the previous customer’s application process accurately and efficiently.

When possible, please send the customer’s information to me via email. Hopefully we can track these errors and figure out what is happening.

Thank you,

Erin Cody

Librarian III Manager

Houston Public Library |Central Services

500 McKinney, Houston, TX 77002

Office: 832-393-1496 | Email: Erin.Cody@houstontx.gov

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