Friday, April 9, 2010

Dear Daniel: Pursued by Paparazzi, Troubled Title Pager and Fine Fanatic



Dear Daniel,

It could be my natural beauty. Or it could be the coming change in hours. Either way, I’ve been noticing more of the Media around. What should I do when I see the Press on the Plaza, in the building, or, more importantly, when they want to talk to me?

Pursued by Paparazzi


Pursued,

While I'm certain you are gorgeous, I have a feeling it may have more to do with the hours. There are a couple of rules I need to point out here: Never speak to teh media as a HPL employee and the media can film all it likes on the Plaza (as long as they don't get faces in the shot without permission), however they need special permission from Sandra Fernandez in our Public Relations Department before filming/interviewing inside the library.

Now you may ask, "Why can't I be interviewed as an HPL employee?" When you go on camera as an employee of HPL, you are a representative as HPL. All of your opinions will be regarded as the opinions of the entire organization. (Also, someone gets paid to do it and we don't want to take their job!) Should the media ever try to speak with you, tell them to feel free to call our Administrative Offices at Marston and speak with Sandra Fernandez. Should they ever take your image (camera shot of your face) without your permission, please feel free to let them know you do not wish to be shown on TV.

Daniel
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Dear Daniel,



I had a customer who wanted to pay cash, but wanted to pay for a specific fine. Is there any way to do this?



Fine Fanatic



As a matter of fact there is. Instead of clicking “FINE FULL/PARTIAL PAYMENT” click on “FINE DETAIL” and it will pull up a list of the fines. Click on the fine the customer would like to pay and it will ask if you want to pay the whole fine or if it wants to be a partial payment and just finish the transaction as usual.



Daniel
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Dear Daniel,



I've been getting more curious about the way the title pages are done. Can you give me the rundown on how these are put together?



Troubled Title Pager


Title Pager,

We follow a pretty easy formula in order to pull the title pages. The first thing we do is open millennium and go down the sidebar to “NOTICES” (It should be a picture of a triangle pointing left with three lines coming out of it. I like to see it as a flying saucer flying on its side). Once you click on the button, a pretty much empty page will appear with some familiar buttons along the top of the page. Click on the “NEW” button and a new window will pop up with what a plethora of assorted buttons and several drop down boxes. There are only two things you’ll need to concern yourself with on this page. Click on the dropdown box next to “NOTICE TYPE”, it should say “OVERDUE”. Two other options will appear which are “ITEM PAGING SLIPS” and “TITLE PAGING SLIPS”. Choose one as we’ll have to do both anyway. After you’ve made your choice, click on “SORT BY” and another box will appear.



Now here comes our easy formula. Click on “APPEND” until you have 7 lines.



TYPE FIELD

1 i 79 (location)

2 b 30 (material type)

3 i p (prefix)

4 b c (call #)

5 b a (author)

6 b t (title)

7 i b (barcode



This will made the title pages come out in this order:



Large Print

Kids

Fiction

AV

000-Bios

Stacks

World Language

Young Adult



As a general rule, we divide the Title Pages into the following order:



LPC, Fiction, AV and WL

000-Bios

Kids, YA and Stacks



However if the 4th and 5th floor have only a few and 2nd floor has more, we will on occasion attach 800s-Bios to the 4th/5th Title Pages.



I hope this helped!



Daniel

1 comments:

cindy said...

So Daniel, how come we get calls in TR for books that have been placed on hold days before, and one of 2 scenarios happens - either they have not been pulled and are still on the shelf, or in some cases, they do not appear on the paging list?

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