Good afternoon, all!
You may recieve a few questions from customers regarding hold items at Looscan. All items currently on the holdshelf at Looscan and any items "in-transit" to Looscan to fill a hold have been routed to Jungman location. Let the customer know they will recieve a second hold pickup notice when the item is ready at Jungman. If they need the item transfered elsewhere, have them call either Circ Admin (832-393-2222 option 3) or they can call Jungman directly. If the item is in transit or on holdshelf, please let them know to wait until they recieve the confirmation email before calling to alter their hold pickups.
0 comments:
Post a Comment