Greetings
Please make sure you read this
email in its entirety. If you are a manager or supervisor, please make
sure that your direct and indirect reports are aware of these instructions:
Aside from the instructions
provided by Ron Stauss, you also must:
1)
When contacting IT
HELP desk COPY your immediate manager/supervisors, Maria Garcia and me
(Patricia Bustamante).
2)
Keep a log
daily/weekly to see if this problem is happening at the same location or even
same terminal.
3)
Review the log
weekly and look for certain patterns/trends.
4)
Turn in a copy of
the log to me or Maria Garcia.
5)
THIS IS TO
REPORT INTERNET SLOWNESS ONLY
Thanks,
Paty
Patricia Bustamante
Houston Public Library
Chief of Central Library
500 McKinney
Houston, TX 77002
832.393.1685
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