Wednesday, March 27, 2013

**IMPORTANT MUST READ Internet / slowness**


Greetings
Please make sure you read this email in its entirety.  If you are a manager or supervisor, please make sure that your direct and indirect reports are aware of these instructions:

Aside from the instructions provided by Ron Stauss, you also must:

1)      When contacting IT HELP desk COPY your immediate manager/supervisors, Maria Garcia and me (Patricia Bustamante).
2)      Keep a log daily/weekly to see if this problem is happening at the same location or even same terminal.
3)      Review the log weekly and look for certain patterns/trends.
4)      Turn in a copy of the log to me or Maria Garcia.
5)      THIS IS TO REPORT  INTERNET SLOWNESS ONLY

Thanks,
Paty


Patricia Bustamante
Houston Public Library
Chief of Central Library
500 McKinney
Houston, TX  77002
832.393.1685

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