Reservation system & library cards not working

As of 11:15 AM the reservation station on the first floor is not accepting library cards. The guest/day passes are working just fine. IT is aware and they've opened a ticket for the issue: INC0108023 

- Holly D


UPDATE: IT closed the ticket. Their response is as follows:

07-22-2016 12:51:08 PM CDT - Robert Bliss

ITeam does not show the 999 error on the screen, but the reservation system still looses connection with Sirsi from time to time still.

Paton should either use a Day Pass, or wait about 5 minutes for the connection to Sirsi.