Outlook Web Access issues today

Greetings HPL Team,

Users of Outlook Web Access may receive a prompt like the one pictured below.  You may have to enter your username and password several times before your e-mail account will load.  For this prompt you will be using your e-mail username and e-mail password. 

We have reported this issue to HITS and hopefully this new login method will only be temporary.  If you continue to have problems accessing your e-mail after trying these instructions please contact the Help Desk.

 This message has been approved for system-wide distribution by Rick Peralez, Assistant Director of Digital Strategies.

Regards,

Houston Public Library | Digital Strategies

HelpDesk | 832-393-1570

hpl.helpdesk@houstontx.gov