Clearing Holds - Important Information

  Clearing Hold Reports – Important Information

a)    It is very important that you enter your stats in the blog report or make any special notes on why report was not pulled the day of. This is important information for the person that will do it after you.

b)    If list does not populate for date you are assigned, please look at the blog report to see if the day(s) before were completed. If not, then pull the report that was not done.

c)    If items are not found on the hold shelf (regardless if it’s a staff member), don’t cross out like “Not on Shelve”, but go to Workflows and mark it Missing, just like you do with Title Page.

d)    Please put your actual report on the “Clear Hold Shelf Report”, underneath the new books cart.