Greetings HPL Team,
This is a city wide issue related to staff computer updates
that were pushed out last night. The updates have to complete and the
computer will restart before it can be used again. Restarting the computer
before the updates are complete will cause the update process to start again
from the beginning. At this time, it is best to just let your computer
finish the update process. The HITS team is aware of the issue and is
working to resolve it. We understand that those being affected by this
issue may not have access to their email at this time. If you are able to
read this, please pass along this information to your team members and
coworkers.
Thanks,
Rick
Greetings HPL Team,
Many users are having trouble
logging in to their computers after a major update that was pushed out this
morning. If you are not able to log in to Windows due to the mouse and
keyboard being locked please be patient and let the update complete.
Unfortunately there is no information displayed on the screen indicating how
long the update will take. Restarting the computer will not help and will
actually increase the time for the update to complete.
We apologize for this
inconvenience. Feel free to contact the Help Desk if you have questions.
per Rick and IT Helpdesk
0 comments:
Post a Comment