Saturday, May 11, 2019

Talking Points - HPL Schedule changes – May 2019

HPL Schedule changes – May 2019 
Talking Points  
  • Current staffing levels and funding have unfortunately required that we make some very difficult decisions in terms of service hours at our library locations.  
  • We realize that our service hours will not meet the needs of every customer, but 
  • we hope to provide service hours that can best meet the needs of our community and;  
  • provide geographically dispersed access to library services across the city.   
  • Twenty-two of our locations will be open on Saturday, with our larger locations such as the Central Library, Collier, Henington-Alief, McGovern-Stella Link and Park Place, being open for a full day on Saturdays.  
  • Most locations will offer late hours at least once a week.   
  • We are happy to hear from you because it is proof that people care about their library and benefit from the services it provides.   
  • Your feedback is important to us as we actively monitor and assess the impact of these changes over the next upcoming months.   
  
Central Closed on Mondays - Why are we still answering the phone? 
  • Telephone Reference provides service to the Houston Public Library System 
  • The service is separate from operating hours of the Central library 
  • It is available for our customers when locations are open. 

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