Monday, August 20, 2012

Now accepting...

Good morning, all! There has been a wonderful change in policy that will better accomodate our e-friendly customers. Customers who have smart phones/internet access phones can pull up base utility bills (light, gas and water only. Banks statements, phone carriers, etc will not be accepted) to provide address verification. Keep in mind this does not mean we will allow customers to use staff terminals to access their accounts nor will we leave the desk to go to verify in the computer bank. This only applies to customers who can readily show us proof of address via utility bills on their phones. Verification can come from the phone app of the utility company, an e-bill or other statement from the company verifying their address. If you have any questions, please feel free to ask! Daniel

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