Big thanks to Jaime Lander for putting this together!
REPORTING ISSUES TO I.T.
1. Once
you have identified the problem, contact I.T. and notify them of the issue with
the computer.
2. Please
be sure to place an “Out of Order “sign on the Laptop or Desktop computer
explaining what the problem is, the name of the I.T. personnel you spoke with,
and the date and time of the incident. Also make sure that you write your
initials on the sign as the person who reported the issue.
3. Finally,
please notate the issue on the “IT Concerns Reporting Stat Sheet” template
which is located on the CLST blog under the column “Stat Spreadsheets.”
4. If
the computer is a laptop, be sure to write the issue down in the Notes section
of the CLST Laptop Inventory Checklist.
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