Tuesday, July 7, 2015

Reminder from Michele Gorman

Good afternoon guys. This email is to clarify an issue that I thought had been put to rest long before I got here.  HPL does NOT have a policy that says a customer must wait 24 hours before re-checking out a book they had previously checked out.  A book does not have to go back on the shelf before it can be checked out again by a customer.

If a customer returns a book and wants to check it out again all you need to do is check it in, and if there is not a hold on the book - the customer is then free to check it out again. 

Thanks, and if you have any questions about this please let me know.

Michele

Michele Gorman
Deputy Director of Customer Experience 
Houston Public Library
500 McKinney St, Houston, TX 77002
Office: 832-393-1329 | Email: michele.gorman@houstontx.gov
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