On Monday, April 30th, QLess will no longer add customers to a virtual queue. Instead, they will be prompted to select an appointment date/time. The rest of the sign-up process will not change. Appointments can be scheduled up to two weeks in advance.
If a customer arrives without an appointment, please help them to sign up just as they currently do, by filling out the online form and following the prompts. If there are no appointments available for the day they come in, they will need to select a date/time convenient for them to return and make that appointment.
Hopefully this will smooth out the process, be more customer-friendly, and decrease the long waits sometimes experienced with the virtual line. If you have any questions or concerns, please don't hesitate to email me. - Erin
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